Website Support & Maintenance
1:1 Website Support Day
Our 1:1 Website Support Day Is for You if You Want…
- Shiny new web pages designed and built for you, that you'll feel confident to share
- A helping hand with the mind-boggling techy bits of running a website
- Support with setting up new integrations and functionality
- A bespoke audit and action plan for making your site sustainable and accessible
All for a set price of £650 for a full day (or £400 for a half)*
Ways You Can Use Your 1:1 Website Support Day
Here’s how some of our clients have chosen to get the most out of their days:
POV: You’ve developed a new product or service and written the marketing copy for it, but you just can’t find the time (or don’t feel confident enough) to build a new web page for it on your site.
Save yourself hours of watching YouTube tutorials and ditch the dread about accidentally breaking your site by getting an Egg to do it for you.
Holly can tackle that task for you by designing and building a gorgeous, accessible, and mobile-optimised page that’ll be ready to go live by the time you log off for the day.
Need multiple pages? Pop us a message with your wishlist and we’ll let you know how much of it we can get done in a day.
If you don’t feel confident handling the techy tasks that come with having your own website, you can save yourself the stress by outsourcing your to-do list.
Whether it’s integrating a booking platform, embedding a mailing list sign-up form, setting up Google Search Console, or anything along those lines, Hol is your gal for the job!
If accessibility and sustainability are factors you want to consider for your website, but you aren’t sure how, Holly can help.
Good Egg’s inclusivity audit identifies ways to make your website more accessible and sustainable, allowing everyone to access your products/services on a website that’s kind to the planet. Hol will then work with you to create a priority list for the identified changes and will get stuck into making them for you.
Examples of the changes Holly might identify include:
- Changing low-contrast colours and inaccessible fonts that some folks might find difficult to interact with
- Writing extra copy to reduce reliance on images (images are more energy-hungry than text, which can make a site less eco-friendly)
- Improving your mobile site — a win for accessibility, sustainability, and sales, as 60% of global web traffic comes from phones
- Recommending more inclusive language and stock image options
You’ve paid for a gorgeous new logo, colour palette, font pairing, and other visual elements, but now what?
If you’re feeling stuck on how to apply your branding to your site, we can handle that for you.
We’ll do the legwork of ensuring that every page is cohesive and that visual elements are used in an accessible, eye-catching way.
Got some dreamy new headshots? We can also optimise and upload your new snaps.
You can book a full day of Holly’s time, or, if you also need a copy and SEO glow-up, you can split the time to have half a day with Sophie, our copy lead, too.
Meet Holly, Our Web Design Lead
Holly is the co-founder of Good Egg and our web design lead. With over a decade of experience in digital media and countless web builds to her name, Hol can be trusted to design and maintain websites that look beautiful and perform brilliantly.
Sustainability and accessibility are v important to Hol, so you can also be confident that your website will be doing good for people and planet (as well as your business).
Find out more about Holly, meet co-founder and copy lead Sophie, and read about Good Egg’s values 👇🏻
Working with Holly was a delight and always exactly what we needed. We could immediately trust her to take a seed of an idea and grow it into strategy for implementation.
She introduced us to new ways of communicating and tools to improve our productivity and online presence. Holly is efficient, energetic and a great collaborator.
How Our 1:1 Website Support Day Works...
A week or two before the chosen 1:1 day, we’ll schedule a planning meeting to draw up a wishlist of improvements and create a prioritised to-do list. We’ll also discuss any additional assets needed from you.
This is an intensive day where we’ll get a lot done.
Ideally, you’ll need to be around to check in occasionally via email or WhatsApp for quick feedback, questions, or updates.
We won’t ghost you once the 1:1 is complete!
Holly will be available via email for one week after the website support day to answer questions or follow up with any tweaks.
She’ll also make tutorial videos or handover notes for any tech updates she makes to the site.
Case Study: Live Happy Coach
Here’s where Beth (Live Happy Coach) was at with her site that had been built by another company...
“I was really struggling with editing the site that was built for me. I loved the way it looked but I could only make smaller, minor edits. All the back end stuff was overwhelming and I just don’t have the time to learn more about it.”
We chatted through Beth’s priorities for the website, came up with a realistic to-do list, and got cracking.
Here’s everything we got done 👇
✅ Added a lead magnet PDF to Beth’s site
✅ Created & tested Mailerlite forms and automated welcome emails
✅ Added an announcement bar for lead magnet
✅ Plus mobile testing, alt text, and accessibility fixes
This is how Beth felt after her 1:1 day with Holly:
“I felt like Holly ‘got me’, she understood what I was after and was totally reassuring about the feelings I was having about my site. The feedback process on the day was easy too. I didn’t have any amends to make as it was exactly what I was after. A weight has been lifted now the work is done!”
FAQs About Our Website Support & Maintenance Services
We work on Squarespace and WordPress websites.
If you’ve got a very old/out-of-date WordPress site, we may want to have a look at your admin dashboard before we book in the day to ensure this service is the right fit for you (running plugin updates or sorting out security issues are outside of the scope of the 1:1 days).
If your website is built on a platform other than Squarespace or WordPress, we can offer lots of advice in our Countdown to Confidence sessions. We just can't do the work for you.
Pop us a message with your URL if you’re not sure whether your site would benefit from a 1:1 day.
Not at all!As a pair of travel lovers and digital nomads, we Good Eggs are used to navigating time zones and adjusting our workdays to align with our clients, so we can work together no matter where you’re based.
The initial meeting to plan your priorities happens before the 1:1 day itself, so it can be at a time that suits your schedule. And, if time zones are a worry for the day itself, we can split it into two halves to make the crossover more convenient.
Nope! We’ll email or WhatsApp you with updates during the day, so it’s handy for you to be near your computer so you can provide feedback and sign off.
However, we won’t need to check in more than a couple of times, so you can focus on other things while we tackle your to-do list.
When you book a 1:1 website day, you’re purchasing a block of hours rather than a completed deliverable. Holly will work as quickly and efficiently as possible, and we’ll prioritise tasks in our planning meeting and create a realistic list, but we can’t guarantee that your entire wishlist will be ticked off in one day.
If you’d like more support after your 1:1 website day, additional days or half days can be purchased to complete other tasks.
As an existing client, you’ll get a reduced price of £570 for a full day or £350 for a half day.
We split the payment into two to make it easier on your cashflow. You’ll receive an invoice for 50% when you book, and this deposit will secure your date in our schedule. The final 50% of the fee is due on the day itself.
We know that life happens, so we’ll be happy to reschedule your 1:1 website day up to two times as long as we have two working days’ notice.
The rescheduled date must be within 90 days of the original booking date.
We don’t offer refunds once the deposit has been paid.
Ongoing Website Support & Maintenance Packages
Our monthly packages include:
- One website content update per month. This could be uploading blogs, page update or adding new integrations
- Email support for those random questions that will save you half an hour of Googling each time you get stuck
- Reqular site health checks (speed, mobile responsiveness, accessibility)
- Quarterly update call for upcoming website priorities
Website support and maintenance packages are £90 per month and are only available for clients who have built or refreshed their websites with us. Contact us to request more information about this service.
If you’re looking for ad hoc website support, send us a message with what you have in mind, and we’ll build you a bespoke quote.
Ready to Book Your 1:1 Website Support Day?
Whether you want to get cracking asap or you’d like to get a date in the diary for next month/quarter, get in touch today to secure your spot.